Help / Orders and integrations
Connecting online orders
What it takes for a storefront to serve your menu and send orders into the register: key, matching, checks.
Set-up takes a few steps and happens once. After that orders arrive by themselves.
- Enable the module “Online orders” in the subscription section.
- Create an integration key in Settings → External. The key is shown once — save it and hand it to the storefront developer.
- Give the developer the API address and the contract — see For the storefront developer.
- Match the items: storefront item codes are linked to register dishes — see Item matching.
- Map payment methods: the storefront payment code maps to a venue payment method.
- Run a test order: place one on the storefront and confirm it arrives, accepts and prints.
Auto-accept
Orders can be accepted manually (the manager confirms a cooking time) or automatically. Auto-accept helps during a rush, but then nobody checks the address and contents before the kitchen prints — enable it deliberately.
Pausing intake
If the kitchen is overloaded, intake is paused with one switch. The storefront learns immediately and tells the guest that orders are not being taken — instead of accepting one nobody will cook.
Stop-list
The storefront receives the menu with the stop-list already applied. Nothing extra to configure.
What to verify before launch
- the order arrives in the panel with a sound;
- contents and modifiers are recognised correctly;
- the total matches the storefront;
- the ticket prints at the right station;
- an order paid online closes with the correct payment method.