အကူအညီ / ဆက်တင်များ
ဤစာမျက်နှာကို မဘာသာပြန်ရသေးပါ — အင်္ဂလိပ်စာသားကို ပြထားသည်။

Tablets, lamps and notifications

Kitchen mode on a tablet, app version, signal lamps, Telegram notifications and diagnostics.

Tablets

This section shows which devices are connected to the venue, which version they run and when they were last online. It is the first thing support looks at when sorting out a problem.

This is also where you get the link to install the register and the link to the kitchen monitor: the screen opens on a separate device and is added as an icon to the home screen — see Kitchen screen.

Signal lamps

Smart lamps can be connected to the venue. The admin lamp lights up if a website order has not been accepted within 15 seconds, and stays lit until it is accepted; the kitchen lamp blinks briefly when an order arrives and when it is sent to the kitchen. Useful where sound gets lost in the noise.

The setup includes a check: the “blink” button — the lamp should blink right away. If it does not, you can see why: no connection to the lamp cloud, the lamp is offline or no device is selected.

In detail — what to buy, where to hang it and how to connect it: Signal lamps.

Telegram

The venue can be linked to a Telegram chat: it receives the summary of a closed shift — the same figures in the same order as on the Z-report slip. It is set up by specifying the chat.

In detail: Shift summary in Telegram.

Diagnostics

Shows which server the register is connected to, which app version it runs, whether the printers respond and whether there are unsent offline sales. If something behaves strangely, start here.